Due to continued growth and recent new contracts, our client is looking to add to an already brilliant team and recruit an ‘Electrical Administrator’.

Our client is an energetic, young company growing rapidly in the heating, renewable energy, electrical, mechanical and air conditioning markets. 

This is a customer facing administration scheduling role, responsible for works across the Electrical Testing and Inspection department and therefore would suit a candidate with great communications skills.

Key Responsibilities

Responsibilities for Administrator:

• To ensure clear communications are understood between the site engineers and the office
• To assist with the booking of jobs for engineers
• To receive incoming calls and record/manage these efficiently to the required job standard
• To provide support to clients by telephone and email
• To process operatives’ paperwork to submit for payment
• To respond within agreed time frames, service levels and contract terms to ensure that work orders are met
• To process invoices and costs for approval
• Routine administrative tasks
• Early escalation of any issues or concerns to line manager
• To understand and comply with policies and procedures
• Storing of client certificates and other documentation
• To carry out work in a safe and diligent manner
• Adhere to the Data Protection Act
• To undertake any other reasonable duties as and when requested by management

Requirements

• You must be polite and well-mannered with a helpful "will do" attitude 
• Well organised and methodical, with ability to show attention to detail in all matters.
• Effective communication skills – ability to communicate at all levels and respond well to people from different backgrounds and cultures.
• Ability to work calmly under pressure.
• Strong sense of time management, punctuality, and reliability.
• Conscientious, polite, and amiable.
• Technically and commercially astute
• Basic IT skills and good maths skills for making calculations 
• Ability to follow technical layouts and diagrams 

Qualifications

• 5 GCSE’s to include English and Maths
• 2 years’ office experience 
• Microsoft Office Experience (Excel)
• Proactive and can work independently with limited supervision
• Strong customer focus and professional at all times 
• Demonstrate high levels of organisational skills 
• Excellent communication skills 
• Ability to work as part of a team and to develop and sustain good working relationships, communicating formally and informally with colleagues and customers.
• Ability to prioritise and multi-task

For more information or to discuss in confidence, please contact Kim Mead at CSR on 02892 627488. Alternatively, to apply, click on the link below.

Crescent Specialist Recruitment (CSR) is an equal opportunities employer, and we welcome applications from all sections of the community.

Crescent Specialist Recruitment (CSR) operates as both an Employment Agency and Employment Business on behalf of our clients.

For more information or to discuss in confidence, please contact Kim Mead at CSR on 02892627488. Alternatively, to apply, click on the link below.

Crescent Specialist Recruitment (CSR) is an equal opportunities employer and we welcome applications from all sections of the community.

Crescent Specialist Recruitment (CSR) operates as both an Employment Agency and Employment Business on behalf of our clients.